Privacy Policy

Last updated: 2 September 2026

This Privacy Policy explains how Conversa (“Conversa”, “we”, “us”) collects, uses, and protects your information when you use the Conversa mobile app and website. By using Conversa you agree to this policy. Questions? Email info@swiip.app.

1. Information we collect

You give us

Account: email address or phone number, used to create your account and sign you in with a one-time code.
Profile: display name, birth year, gender, city, the languages you speak and are learning, your purpose, bio, interests, and photos.
Content: messages and voice notes you send, and requests you send or receive.

Collected automatically

Approximate location: if you allow it, your latitude/longitude to show distance to other people. You can deny this in your device settings.
Usage data: likes, matches, and daily/weekly limits needed to run the service.
Device: a push-notification token (if you enable notifications) and basic technical data.
Purchases: your subscription/premium status (processed by Google Play and RevenueCat — we never see your card details).

2. How we use your information

To create your profile and match you with relevant people by language, distance, and preferences.
To deliver messages, voice notes, notifications, and match alerts.
To provide AI features you choose to use (e.g. polishing a message).
To operate subscriptions, boosts, and show ads to non-premium users.
To keep the community safe (blocking, reporting, abuse prevention).

3. Who we share it with

We do not sell your personal data. We share limited data with service providers only to run Conversa:

Google Play Billing & RevenueCat — to process and validate subscriptions and purchases.
Google AdMob — to show ads to non-premium users; it may use advertising identifiers. We request non-personalized ads where applicable.
Resend — to deliver verification and account emails.
AI provider (Vercel AI Gateway, routed to Google Gemini models) — when you use an AI feature (message coaching, translation, or the language check), the text you submit is sent to generate the result. Don't include anything you wouldn't want processed by an AI service.
DigitalOcean — cloud hosting for our servers and database.

4. Ads

Non-premium users may see ads served by Google AdMob. Premium subscribers do not see ads. AdMob may collect device and advertising identifiers as described in Google's advertising policy.

5. Data retention & deletion

You can delete your account at any time from Profile → Delete Account in the app, or via our account deletion page.

When you delete your account, we permanently remove your profile, photos, messages, sessions, and verification data. Some records required for legal, security, or billing reasons (e.g. transaction logs) may be retained for a limited period, then deleted.

5a. Automated processing

Conversa automatically processes certain behavioural signals to decide who is shown to you in the app. The signals processed are: the language your messages are written in; whether your conversations are reciprocal (whether both languages are used); how often the conversations you start receive a reply; how similar your opening messages are to one another; the number of reports and blocks you receive; and how often you stop replying after the other person has answered.

This processing affects only the ranking of the discovery feed and the order of the conversation requests you receive. Under no circumstances does it result in your account being closed or suspended, in a feature being removed from you, or in a service you have paid for being withheld. You are not shown a score, and this assessment is not shared with other users. It does not apply during your first 14 days after signing up.

5b. Language verification

If you use the language track, you take a short check for the languages you select. The check is assessed by an AI model and the result appears as a level badge on your profile. The assessment is approximate and is not an official certification. Accent and pronunciation are not scored; only fluency, grammatical control, range of vocabulary and self-correction are taken into account. If a claim to be a native speaker is not confirmed, the claim is recorded as “learning” instead — nothing happens to your account, and you may retake the check for each language once every 7 days.

To object to this processing, to request human review of an assessment made about you, or to request deletion of the related data, write to info@swiip.app.

6. Your rights

Depending on where you live (including under GDPR and Turkey's KVKK), you may request to access, correct, export, or delete your personal data. To exercise these rights, use the in-app tools or email info@swiip.app.

7. Security

Data is transmitted over encrypted HTTPS connections. Session tokens are stored hashed, and access to production systems is restricted. No system is perfectly secure, but we work to protect your data.

8. Children

Conversa is only for people 18 years or older. We do not knowingly collect data from anyone under 18. If we learn that we have, we will delete it.

9. Changes

We may update this policy. Significant changes will be reflected by the “Last updated” date above and, where appropriate, notified in the app.

10. Contact

Conversa — info@swiip.app